When you browse the Site and have not registered for any online service from TBL TRIPS, you browse anonymously. Personal Information is not collected as you browse. "Personal Information" is defined as any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including but not limited to a first and last name; email address; a home, postal or other physical address; or other contact information. When you register for or request any Site service, or when you complete the Guest Information Form online after you have reserved a journey, you may be asked to provide us with Personal Information which is used to enhance your Site experience, expedite communications, allow you to receive electronic/postal mailings from TBL TRIPS, or help facilitate your travel with TBL TRIPS. Additionally, we may request your destination and travel interests, which allows us to further personalize your Site and email messages.
We may also use this Personal Information in aggregate to generate market research reports. Demographic data such as age, gender and interests provided by Google are collected and used to analyze our Site visitors through Google Analytics Demographics and Interest Reporting. Google Remarketing ads are advertised to Site visitors that have visited specific pages on the Site. If you wish to opt-out of either of these, please click here for more details.
We may share Personal Information with law enforcement agencies if there is a criminal investigation or suspected illegal activity, to protect the rights and property of TBL TRIPS; to investigate reports of fraud or of users sending material using a false email address or users sending harassing, threatening, or abusive messages; to protect against misuse or unauthorized use of the Site; or during emergencies, such as when we believe someone’s physical safety is at risk.
Use of Information
We may use Personal Information you have given us with any of our group of companies (including our parent companies and any of our subsidiaries or commonly owned companies) to, for example, provide a service, ensure proper booking, measure consumer interest in our various products and services and inform you about products and services.
Registration for Online Products & Services
In order to service you on the Site, we may request that you voluntarily supply us with Personal Information for purposes such as correspondence, Site registration, or participating in Site surveys and/or contests. If you are known to us as a registered user of an TBL TRIPS Site, we may combine information about your use of Site products or services with certain other online and offline information we have about you as an TBL TRIPS customer as well as information available from external sources in order to customize your Site experience and present you with relevant online and offline communications.
If you use the Site, we utilize "cookies" that enable us to monitor traffic patterns and to serve you more efficiently if you revisit the Site. A cookie does not identify you personally but it does identify your computer. You can set your browser to notify you when you receive a cookie and this will provide you with an opportunity to either accept or reject it in each instance. There are two types of cookies, session cookies and persistent cookies. Session cookies are temporary cookie files, which are erased when you close your browser. When you restart your browser and go back to the Site, the Site will not recognize you. You will have to log back in to your account and select your preferences. A new session cookie will be generated, which will store your browsing information and will again be active until you leave the Site and close your browser.
Persistent cookies are just that: persistent. These files stay in one of your browser’s subfolders until you delete them manually or your browser deletes them based on the duration period contained within the persistent cookie’s file. Persistent cookies permit you to visit the Site over and over again and be recognized as a previous visitor and may permit you to access your account without having to log in over and over again. The information saved by the cookies, such as the server your computer is logged onto, your browser type, and whether you entered the Site from a website or email hyperlink, is collected and tracked in aggregate. This information is used for the purpose of measuring response rates to Web page and email hyperlinks as well as overall Site activity and performance.
TBL TRIPS may collect the IP addresses (the Internet Protocol address, which is a numerical label assigned to each device on the Internet) used to access our Site and the dates and times of access. This information is used to analyze trends, administer the Site, track a user's movement, and gather broad demographic information for aggregate use. IP addresses are not personally linked to identifiable information.
TBL TRIPS may send you emails based on Personal Information you provided, both online and through your transactions with us. These emails may come directly from TBL TRIPS or from a company we have engaged on our behalf. You can opt-out of receiving marketing email from TBL TRIPS as described below in the section entitled: "Declining Email." When we send you email, we may use your email address to identify information about your receipt of the email, including whether the communication was opened, how many times it was viewed and whether you clicked on an embedded hyperlink to reach a particular web page. This information is used to measure response rates to email communications as well as enhance your Site experience.
TBL TRIPS does not provide your Personal Information to our business partners. However, we may send you offers on behalf of our business partners. If you take advantage of an offer from an TBL TRIPS business partner and become their customer, they may independently wish to send emails to you. In this case, you will need to inform them separately if you wish to decline receiving future emails from them.
TBL TRIPS provides all recipients with a means to decline receiving marketing email. At any time, you may request to discontinue receiving email from TBL TRIPS by following the opt-out instructions included at the bottom of all TBL TRIPS marketing email and informing us of your preference.
When you enter a contest or other promotional feature on the Site, we may ask for your Personal Information so that we can administer the contest and notify winners. Participation in these contests is completely voluntary and you therefore have a choice whether or not to disclose the required information. In addition, these contests and promotions will be subject to the rules and requirements that accompany them.
This Site is not used to knowingly solicit Personal Information from or market to children under the age of 13. This Site is intended for use by persons who are over 18 years of age. Therefore, we request that children under the age of 13 not submit any Personal Information to us through the Site. If we learn that we have inadvertently gathered Personal Information from children under the age of 13, we will promptly remove such information from our records.
Linked Internet Sites
Internet sites to which you link to from this Site may contain privacy provisions that differ from the provisions of our Privacy Statement. TBL TRIPS is not responsible for the privacy practices or content of other such sites. We encourage Site users to be aware when they leave the Site and to read the privacy statements of each and every Website which they visit to determine their privacy practices and whether the site collects personally identifiable information. This Privacy Statement applies solely to information collected by this Site.
TBL TRIPS does not process any payment or secure information on the site. We limit the information we provide to outside companies with whom we contract to only what they need to carry out their responsibilities. We also encourage our partners and service providers to adopt and follow stringent consumer privacy policies. PayPal purchases made thou the site adhere to PayPal’s terms which can be found here: https://www.paypal.com/us/webapps/mpp/ua/useragreement-full?locale.x=en_US